Policy and Terms of Service for products of Big O Concepts:
- All transactions are electronically handled on a secure web system. Our system is scanned by the McAfee Corp. Big
O Concepts is an independent internet business entity. Continued service is subject to internet access and internet availability.
Phone service to contact Big O Concepts is highly encouraged.
- Refunds: Refunds are promptly issued within 48 to 72 hours providing the customer has previously
ordered our product. This is subject to verification through Paypal.com, Lulu.com, or our Amazon.com affiliate's auditing
systems.
- Privacy Policy: No personal
information abtained through transactions will be forwarded to any other third party for use. Your privacy is truly important
to continued service with Big O Concepts and will not be shared with anyone else.
- Terms and Conditions: All parties are guaranteed satistifaction of goods and services
depending on circumstances of the sale. Please do not hesitate to bring any shortcomings or items of interest to the attention
of Big O Concepts regarding product considerations.
- Shipping / Handling method and time shipped after the sale: All items are prepared and shipped
within 12 to 24 hours after the purchase of the product. Confirmation letters to acknowledge billing receipts will be
sent to the customer within the same time frame. Currency transaction confirmation or verification must occur
prior to release of product which can take anywhere from 12 to 24 hours after online submittal of orders. The
average wait for customers is 1 to 3 hours from time of purchase. Products will be shipped by US Postal Services
via regular mail. In the case of the ebook, the PDF file will be uploaded and sent via internet to the purchasing
customers public email address which is provided to Lulu.com immediately. Please contact:
Big O Concepts
5038 S. Rainbow
Blvd #103
Las Vegas, NV. 89118
or call 702 809-0655 if you have further questions